Privacy Policy

Effective Date: August 10, 2026 Last Updated: August 19, 2026

Gifford Productions respects the privacy of clients, prospective clients, website visitors, learners, and other individuals whose information we may receive in connection with our services.

This Privacy Policy explains the types of information we may collect, how we use and share that information, and the steps we take to protect it.

This policy applies to Gifford Productions websites and to personal information handled by Gifford Productions in connection with our business operations and services. Client-operated or client-branded learning management systems may also be subject to additional privacy terms established by the applicable client.

1. Information We Collect

Depending on how you interact with Gifford Productions, we may collect the following categories of information.

Contact and Inquiry Information

When you contact us through a website form, email, telephone, or another communication method, we may collect information such as:

• Name
• Email address
• Telephone number
• Company or organization
• Mailing or business address
• The reason for contacting us
• Information you include in your message
• Other information you voluntarily provide

Our website contact forms are operated through our website platform and may use third-party form-processing technology.

Scheduling Information

When you schedule a meeting using Calendly, information may include:

• Name
• Email address
• Telephone number
• Company or organization
• Responses to scheduling or meeting-related questions
• Appointment date and time

Calendly operates as a third-party scheduling service and handles information in accordance with its own privacy practices.

Client and Business Information

In the course of providing services, we may receive or create information relating to clients and their projects, including:

• Client contact information
• Proposals and estimates
• Contracts and project documentation
• Scripts and storyboards
• Video and multimedia materials
• Course-development materials
• Branding and other client-provided assets
• Project correspondence
• Invoices and transaction information

Learning Management System Information

When Gifford Productions operates or supports a learning management system for a client, the system may contain information such as:

• Name
• Email address
• Employer or organization
• Professional or certification license numbers
• Course enrollment
• Course progress
• Quiz or assessment results
• Completion information
• Certificates
• Login or system activity information

The types of learner information collected may vary according to the client, training program, certification requirements, and applicable contractual or regulatory requirements.

When an LMS is operated for a client, the client may determine important aspects of how learner information is collected and used. Additional privacy terms or instructions provided by that client may apply.

Course Surveys and Feedback

Gifford Productions may use form and survey tools within learning management systems to collect post-course surveys, evaluations, and learner feedback.

Depending on the survey, information may include course ratings, comments, feedback, program information, employer or organization information, and identifying information when requested by the applicable survey.

Some surveys may be designed to collect feedback without requiring direct identifying information.

Survey information may be used to evaluate training effectiveness, improve course content and delivery, respond to concerns, meet client reporting requirements, and support quality-improvement activities.

Billing and Transaction Information

Gifford Productions primarily uses Intuit QuickBooks Online for invoicing and payment processing.

We may maintain information such as:

• Client name and contact information
• Billing address
• Invoice information
• Services purchased
• Amounts due and paid
• Payment status
• Transaction and accounting records

Payment processing may be handled by Intuit or other financial service providers.

Technical Information

Web servers, security systems, hosting providers, and embedded services may automatically process limited technical information associated with website activity, such as:

• IP address
• Browser and device information
• Date and time of requests
• Pages or resources requested
• Security and diagnostic information
• Referring or destination information

This information may be used for website operation, security, troubleshooting, fraud prevention, and service reliability.

2. Contact Forms, Surveys, and Other Forms

Gifford Productions uses website form technology to operate contact forms and may also use form and survey tools within learning management systems.

Form submissions are generally stored within the applicable website or LMS environment and may also be transmitted through configured email notifications or other authorized integrations.

We may use form submissions to:

• Respond to inquiries
• Prepare proposals or estimates
• Communicate with prospective or existing clients
• Provide requested information
• Collect course evaluations and learner feedback
• Evaluate and improve training programs
• Provide information or reports requested by clients
• Maintain appropriate business and training records
• Protect against spam, fraud, or misuse

Gifford Productions seeks to limit the collection of information to what is reasonably necessary for the applicable form or survey.

Form and survey records may be retained as reasonably necessary for business, contractual, legal, regulatory, training, certification, security, and recordkeeping purposes.

3. Embedded Video Content

Gifford Productions websites and learning management systems may include embedded video content hosted by third-party providers such as Vimeo and YouTube.

When embedded content loads or is used, the video provider may receive technical information from the visitor’s browser and may use cookies or similar technologies according to its own privacy practices and player configuration.

Gifford Productions uses embedded video primarily to provide course, training, informational, or promotional content.

4. Cookies and Similar Technologies

Gifford Productions does not currently use Google Analytics, Google Tag Manager, Meta/Facebook Pixel, LinkedIn Insight Tag, Microsoft Clarity, or similar advertising analytics tools on its public websites.

Certain website functions and third-party services may use cookies or similar technologies for purposes such as:

• Website and LMS functionality
• Security and authentication
• Embedded video
• Scheduling
• Other services necessary to provide requested website functionality

Cookies associated with third-party services are governed in part by the privacy practices and configuration of those providers.

5. How We Use Information

Gifford Productions may use personal or business information to:

• Respond to inquiries and communicate with clients and prospects
• Schedule meetings
• Prepare proposals, estimates, and agreements
• Provide video-production, LMS, training, and related services
• Administer learning management systems
• Track training participation and completion where required
• Issue or support training certificates
• Collect and evaluate course feedback
• Improve training content and delivery
• Provide technical and user support
• Process invoices and payments
• Maintain accounting and business records
• Fulfill contractual obligations
• Comply with applicable legal and regulatory requirements
• Protect our websites, systems, accounts, and information
• Improve our operations and services

We seek to use information only for legitimate business purposes reasonably related to the reason it was collected.

6. Responsible Use of Artificial Intelligence

Gifford Productions uses approved business artificial-intelligence tools to support legitimate project and operational activities such as content development, project planning, research, communications, training development, and business operations.

We maintain documented AI and confidential-information practices that require data minimization and appropriate handling of information based on its sensitivity.

Sensitive learner records, credentials, payment or banking information, authentication secrets, and other information classified as Restricted are not intentionally submitted to generative AI systems for routine processing.

Client-specific contractual, confidentiality, or security requirements may further restrict AI use and take precedence over our standard practices.

7. How We Share Information

Gifford Productions does not disclose personal information merely for unrelated third-party marketing purposes.

We may share information when reasonably necessary to:

• Provide contracted services
• Operate our websites and business systems
• Process payments
• Host or deliver video content
• Schedule meetings
• Support learning-management environments
• Collect and process course surveys or feedback
• Work with authorized contractors and service providers
• Comply with law or legal process
• Protect Gifford Productions, our clients, users, or others
• Investigate or respond to security incidents

Information is provided to contractors and service providers only to the extent reasonably necessary for authorized business purposes.

8. Contractors

Gifford Productions may engage qualified contractors, freelancers, consultants, or other service providers to support client projects.

When access to non-public information is required, access is limited to what is reasonably necessary for the assigned work. Contractors handling non-public information are subject to applicable confidentiality, information-security, access-control, and responsible AI-use requirements.

Access is removed when it is no longer required.

9. Service Providers

Gifford Productions uses established third-party service providers to support business operations.

Depending on the service or project, these providers may support functions such as:

• Managed website and LMS hosting
• Business email and productivity services
• Cloud storage and project collaboration
• Video hosting and embedded playback
• Scheduling
• Accounting, invoicing, and payment processing
• Business and project-management systems
• Artificial-intelligence services
• Website forms, surveys, and learning-management technology

Some services that individuals may interact with directly include Calendly, Vimeo, YouTube/Google, and Intuit QuickBooks Online.

When Gifford Productions uses Intuit QuickBooks Online, information concerning clients, vendors, and prospective clients may be processed by Intuit in connection with accounting, invoicing, billing, payment, fraud prevention, security, analytics, and related services. Depending on the processing activity, Intuit may act on behalf of Gifford Productions or may process certain business-contact information for its own purposes as described in Intuit’s applicable privacy notices.

Providers process information according to the services they supply, contractual arrangements, and their applicable privacy and security terms.

Our service providers may change as business systems and client requirements evolve.

10. Information Security

Gifford Productions maintains administrative and technical safeguards designed to protect non-public information appropriate to the nature of our services and the information being handled.

Current practices include:

• Multi-factor authentication on key business and administrative systems
• Individual account access
• Least-privilege access practices
• Restricted administrative privileges
• Secure managed hosting
• HTTPS encryption for web services
• Automated backups and restoration capabilities
• Security monitoring provided by hosting and technology providers
• Contractor confidentiality and security requirements
• Documented AI and confidential-information practices
• Removal of access when it is no longer required

No information system or transmission method can be guaranteed to be completely secure.

11. Data Retention

Gifford Productions retains information for periods appropriate to the purpose for which it was collected and to applicable business, contractual, legal, regulatory, training, certification, accounting, dispute-resolution, and security requirements.

Different categories of information may require different retention periods.

Certain regulated training or certification records, for example, may need to be retained for periods established by law, regulatory authorities, client requirements, or professional standards.

Other records may be deleted when they are no longer reasonably necessary for:

• Providing services
• Maintaining business records
• Fulfilling contracts
• Meeting regulatory or legal obligations
• Supporting training or certification requirements
• Evaluating training programs
• Resolving disputes
• Supporting security or audit needs

Backup copies may remain for a limited period after information is removed from active systems.

12. Children

Gifford Productions’ general business website is not intended to solicit personal information directly from children.

Some client training programs or LMS environments may serve populations subject to client-specific requirements. In those circumstances, the applicable client, program, agreement, or additional privacy notice may govern the collection and handling of information.

13. Privacy Requests

Individuals may contact Gifford Productions regarding personal information we maintain and request, where applicable:

• Access to information
• Correction of inaccurate information
• Deletion of information
• Information about how information is used or disclosed

Not all requests can necessarily be fulfilled. Information may need to be retained where required for contractual, legal, regulatory, certification, accounting, security, dispute-resolution, or other legitimate purposes.

For learner or LMS records maintained on behalf of a client, Gifford Productions may refer the request to the applicable client organization where that organization controls the record or determines the appropriate response.

14. Security Incidents

If Gifford Productions becomes aware of a security incident involving personal information, we will investigate and take appropriate steps based on the nature of the information, applicable contractual requirements, and applicable law.

Where notification is legally required, Gifford Productions will provide or assist with required notifications as appropriate.

15. Third-Party Websites and Services

Our websites or LMS environments may contain links to or embedded services provided by third parties.

Those third parties maintain their own privacy and security practices, and visitors should review the applicable provider’s privacy information when appropriate.

16. Changes to This Privacy Policy

Gifford Productions may update this Privacy Policy periodically to reflect changes in our business practices, technology, service providers, client requirements, or applicable legal and regulatory obligations.

The revised policy will display an updated revision date.

Material changes may be communicated through additional methods where appropriate.

17. Contact Us

Questions or requests regarding this Privacy Policy or Gifford Productions’ handling of personal information may be directed to:

Gifford Productions Email: info@giffordproductions.com Website: GiffordProductions.com